melodi99 Casino & Sportsbook Service Notice

We at melodi99 provide an online gaming and sportsbook platform available only in jurisdictions where local law permits such services. This legal notice outlines the scope of our operations, the responsibilities of users, and the jurisdictional limits that apply to our platform.

Our services include sportsbook coverage of football tournaments such as Liga 1 and Piala Indonesia, live-dealer tables, slot games, and esports markets. We process deposits and withdrawals through Indonesian payment channels including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. This notice clarifies where melodi99 operates and what users must understand before accessing our platform.

We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction before registering or depositing funds on melodi99.

Service availability and jurisdiction restrictions

melodi99 operates only in jurisdictions where we are licensed or where local law permits the provision of online gaming and sportsbook services. We do not offer our services in jurisdictions where online wagering is prohibited by law. If you access melodi99 from a prohibited jurisdiction, you do so at your own risk and in violation of local law. We are not responsible for any consequences of such access.

Users are responsible for verifying that access and use of melodi99 comply with the laws of their own jurisdiction. We recommend that you consult local regulations or seek legal advice if you are unsure whether our services are available in your location. Our support team can provide general information about service availability, but we cannot offer legal advice.

Account eligibility and user responsibilities on melodi99

When you register on melodi99, you confirm that you are of legal age in your jurisdiction and that you are not prohibited by law from accessing online gaming services. You are solely responsible for ensuring that your use of melodi99 complies with all applicable laws and regulations in your jurisdiction.

We do not conduct jurisdiction verification at registration. We rely on users to self-certify their eligibility. If we discover that you are accessing melodi99 from a prohibited jurisdiction or that you have misrepresented your eligibility, we may suspend or close your account and forfeit any balance.

Your account on melodi99 is personal and non-transferable. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree not to share your account with others or to use melodi99 on behalf of another person.

User responsibility

You are responsible for verifying that access and use of melodi99 comply with your local jurisdiction's laws before registering or depositing funds.

Account security

You are responsible for maintaining the confidentiality of your password and for all activity under your account. Report unauthorised access immediately to our support team.

Age confirmation

You confirm that you are of legal age in your jurisdiction to access online gaming services. We may request proof of age during verification.

Payment processing and deposit verification on melodi99

We process deposits through six e-wallet channels—DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet—and four major Indonesian bank virtual accounts via mobile banking, local payment, online payment, and e-wallet. All deposits must be made from payment methods registered in your name. We do not accept deposits from third-party payment methods.

Before your first withdrawal, we conduct identity verification. We request a government-issued ID and proof of address to comply with anti-money-laundering regulations and to protect your account. This verification is mandatory and is a condition of using melodi99. If you do not complete verification, you cannot withdraw funds.

We may delay or refuse a deposit or withdrawal if we suspect fraudulent activity, if your account is under investigation, or if your payment method does not match your account details. We will notify you of any delay and explain the reason when possible.

Data protection and privacy on melodi99

We collect personal information from you during registration and verification, including your name, date of birth, email address, contact details, and government-issued ID. We use this information to create and manage your account, to comply with legal and regulatory requirements, and to process your deposits and withdrawals.

We protect your personal information using industry-standard encryption and security practices. We do not share your information with third parties except as required by law or as necessary to process your payments. For detailed information about how we handle your data, please refer to our Privacy Policy.

Limitation of liability and dispute resolution

melodi99 provides our platform and services on an "as is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or free from viruses or malicious code. We are not liable for any indirect, incidental, or consequential damages arising from your use of melodi99.

If you have a dispute with melodi99, contact our support team through the Help Center. We will investigate your concern and respond within our standard service windows. If we cannot resolve your dispute through our standard process, we may escalate it to our compliance team for further review.

Our melodi99 commitment to legal compliance

We at melodi99 are committed to operating in compliance with applicable law in the jurisdictions where we provide services. We conduct regular audits of our operations, maintain detailed records of all transactions, and cooperate with regulatory authorities as required by law.

We do not offer our services in jurisdictions where online wagering is prohibited. We respect the legal frameworks of each jurisdiction and do not circumvent local regulations. If you are unsure whether melodi99 is available in your location, we recommend checking your local regulations before accessing our platform.

Contact for legal inquiries

If you have legal questions about melodi99, our operations, or our compliance with applicable law, you can contact our support team through the Help Center. We will direct your inquiry to the appropriate department and respond within our standard service windows.

This legal notice is current as of the date it was last updated. We may revise this notice at any time to reflect changes in our operations or applicable law. Your continued use of melodi99 after such changes constitutes your acceptance of the updated notice.